RERM Privacy Policy
Last updated: December 22, 2023

1. Introduction

Welcome to the RERM Member App. This Privacy Policy is designed to inform brokers, agents, and their clients (collectively referred to as “Users”) about how we collect, use, and safeguard your personal information when you use our mobile application RERM Member App (the “App”).

2. Information We Collect

Broker, Agent, and Client Information: We may collect personal information specific to brokers, agents, and their clients, such as names, contact information, property details, transaction history, and other relevant details necessary for real estate transactions.

Non-Personal Information: Additionally, we may collect non-personal information, such as device information, operating system, and usage data, to enhance the functionality and features of the app.

3. How We Collect Information

We may collect information in the following ways:

Directly from You: Information may be collected directly from Users when creating an account, submitting property and case details, or contacting us for support.

Automatically: We may use cookies, log files, and tracking technologies to collect information automatically for the purpose of improving our services.

4. How We Use Your Information

We use the information we collect for various purposes, specifically tailored for brokers, agents, and their clients, including but not limited to:

• Managing Members and Provide Services.
• Performing Mediations between parties.
• Facilitating Communications Between Parties and Lawyers.
• Handling Legal Requests and Related Cases.
• Tracking Transactions and Providing Certificates.
• Providing personalized experiences based on Role or Preference.
• Analyzing market trends to enhance our services.
• Sending important updates and notifications.

5. Sharing of Information

 RERM never shares information with third parties for the purposes of marketing. We may share information, when necessary, with third parties for the following purposes:

Lawyers: Information may be shared with lawyers only with the explicit permission of the User, for legal consultations related to real estate transactions or personal matters.

Insurance Providers: Sharing information with Insurance agencies for purposes of providing an insurance quote, providing coverage, or facilitating a claim.

Legal Requirements: Disclosing information if required by law or in response to valid requests from public authorities.

6. Your Choices

Users have the right to:

• Access, correct, or request deletion of their personal information
• Provide or withhold permission for sharing information with lawyers and third parties.
• Opt-out of receiving promotional communications.

7. Security

We take reasonable steps to protect information from unauthorized access or disclosure, recognizing the sensitivity of real estate-related data.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically, with changes posted on this page and the date of the latest revision indicated.

9. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at [email protected].